Privacy Policy

This policy applies to FP Markets LLC (abbreviation "FP Markets" , "we" , "we" , "The Company" ) , And extend to include FP Markets All operations and functions of.

All have the right to access or use FP Markets Third parties collecting and holding personal information (Including customers, supplier, Subcontractors or agents) Must comply with this privacy policy. FP Markets Free provision of this policy.

This policy provides an overview FP Markets The obligation to manage and protect personal information. FP Markets be subjected to "2003 The Saint Vincent and the Grenadines Privacy and Freedom of Information Act" ( "privacy law" ) And the applicable EU General Data Protection Regulation (GDPR) The constraints. This policy also outlines FP Markets The Practice, Programs and Systems, To ensure compliance "privacy law" And applicable GDPR.

if GDPR Applicable to your personal information, We will be responsible for controlling any personal information related to your relationship with us that you provide to us.

We collect and hold the following types of personal information:

We usually collect personal information directly from individuals. for example, When an individual submits an account application form online, Visit our website, When calling us or sending us letters, We will collect personal information. Sometimes we may collect personal information about individuals from third parties. When we obtain personal information from third parties, We will take reasonable measures to ensure that the individual understands or has already understood the matters specified in this privacy policy. We may also collect personal credit information from credit reporting agencies, To assist us in evaluating individual account opening applications.

FP Markets Will not collect sensitive information, Unless the individual agrees or exemptions under the application apply. These exceptions include situations where collection is required or authorized by law, Or necessary to take appropriate action against suspected illegal activities or serious misconduct.

If the personal information we request is not provided by an individual, We may not be able to provide our services to that individual, Or unable to meet their needs appropriately.
FP Markets Do not allow individuals to trade anonymously or under pseudonyms, Because according to 2006 year "Anti Money Laundering and Counter Terrorism Financing Act" , FP Markets Need to identify all trading customers. in addition, FP Markets Unable to deal with individuals who have not identified themselves or who use pseudonyms.

If according to GDPR Collect your personal information, FP Markets We will also take reasonable measures to let you know:

FP Markets May receive unauthorized personal information. FP Markets Employees must notify the privacy officer of all unsolicited personal information they receive. We destroy all unauthorized personal information, Unless the personal information and FP Markets The purpose of collecting personal information is related. .

The personal information we may collect and hold includes (But not limited to) The personal information of the following individuals:

If necessary, We will also collect information about individuals, for example:

We may collect and hold personal information for the following purposes:

FP Markets The main purposes for which personal information can be collected (As mentioned in the previous section 6 Section described) , Reasonably expected secondary objectives related to the primary objective and "privacy law" Other authorized situations.

FP Markets We will use your personal information for any of the following purposes:

Unless otherwise agreed upon by individuals or permitted by law, Otherwise, sensitive information will only be used for the purpose of providing information or directly related secondary purposes.

We hire others to provide services for us, This may involve the person handling the personal information we hold. in these cases, We prohibit the person from using personal information related to that individual, Unless we provide this information for a specific purpose. We prohibit the individual from using their personal information for the purpose of directly marketing their products or services.

FP Markets We will try to destroy or cancel the identification of sensitive information as much as possible. We also promise to provide personal information when it is no longer needed, Take reasonable steps to destroy or cancel all personal information that identifies individuals.

We may disclose personal information to:

When we follow GDPR When processing your personal information, We will process your personal information to the parties listed above, And the purpose of use listed above, because:

GDPR auxiliary word for ordinal numbers 6 The article stipulates the legal basis for processing your personal information.

As a general principle, You will voluntarily provide us with your personal data; If you choose not to agree or provide personal data, It usually does not have any adverse effects on you. however, in some case, FP Markets Cannot take action without some of your personal data, for example, Because of processing your order, Providing you with access to network products or press releases, or conducting compliance reviews as required by law, requires this personal data. in these cases, unfortunately, If there is no relevant personal data, FP Markets We will not be able to provide you with the information you requested.

We may disclose personal information to an individual's referral agent. It is unrealistic to specify the countries where these introducing brokers may be located, Because it depends on the introduction broker chosen by the individual to use. If an individual is unsure about the location of their referral agent, They should contact their referral agent or FP Markets To obtain more information. We also use cloud data storage providers, The server storing personal information is located in the United States. FP Markets In the future, personal information may be disclosed to other overseas recipients, The countries where these recipients may be located/The region will be specified in this privacy policy (Unless it is not feasible to do so) .

We will not send personal information to the recipient, unless:

FP Markets Recognizing the importance of personal information security for our customers. We will always strive to ensure that the personal information we collect and hold is not subject to inference, Abuse or loss, unauthorized access, Modify or disclose. FP Markets Employees must respect the confidentiality of the personal information we collect. We store all your personal information in secure computer storage facilities and paper documents. About our computer storage facilities, We adopt the following criteria:

As long as necessary, We will keep your personal information, In order to provide you with the products or services you have requested, Product or Information, And execute and manage your business relationship with us. According to applicable laws, We also need to retain certain information for a specific retention period (For example, transactions related to business or taxation) . When these purposes no longer require your personal information, We will immediately delete your personal information.

We may use third-party service providers to assist us in promoting our products and services to individuals. FP Markets Will not use personal information for direct marketing purposes, unless:

If the individual unreasonably expects us to use or disclose information for direct marketing purposes, Only if the individual agrees to use or disclose the information for direct marketing purposes or is unable to obtain such consent, We can only use or disclose this information for direct marketing purposes.

Regarding sensitive information, FP Markets Sensitive information about individuals can only be used or disclosed with their consent for direct marketing purposes. Individuals have the right to request to opt out of direct marketing, We must implement the request within a reasonable time frame.

Individuals can also request FP Markets Provide them with their sources of information. If such a request is made, FP Markets Personal information sources must be notified free of charge within a reasonable time.

If your personal information is based on GDPR Processed by, Any communication related to marketing requires your permission, We will only provide you with such information if you choose to join. If you do not wish to receive any marketing related communications from us, You can choose to exit at any time.

We will not use identifiers allocated by the government of Saint Vincent and the Grenadines, For example, tax document number, Medical insurance number or provider number, For our own document recording purposes, Unless any exemption under privacy laws applies. FP Markets Strive to avoid data matching.

FP Markets Committed to ensuring its collection, hold, The use and disclosure of personal information are relevant, accurate, Complete and up-to-date. We encourage individuals to contact us to update any personal information we hold about them. If we correct the information previously disclosed to other entities, We will notify other entities within a reasonable correction period. If we believe that the information is inaccurate, We will take reasonable measures to 30 Correct information within days, Unless otherwise agreed by the individual. We do not charge individuals for correcting information.

according to "privacy law" Exceptions to the regulations, Individuals can contact through FP Markets The privacy officer came to access the personal information we hold about them. We will respond to individual requests 30 Provide access permission within days. If we refuse to provide information, We will provide reasons for refusal. Personal requests to access their personal information will be made by allowing individuals to FP Markets The office checks their personal information or provides a copy of the requested information for processing. We will require authentication and clarification of the required information. Providing access may incur management fees for search and copying fees.

ours Cookie policy

Once a customer visits our website www. fpmarkets. com/int/, Activities and Advertisements cookie Will be placed on the customer's device, So that we can track customers, Measure advertising results and record customer interests. Our marketing and advertising partners include Google, Marketo, Hotjar, Taboola class, Enable us to record customers' interest in the product, Customer tracking and conversion. We and our partners use cookie Not able to collect names, E-mail, Personal information such as address or phone number. Customers can disable it from their browser cookie, But we encourage them to use it cookie To obtain a better website experience and receive targeted materials from us.

European Union

If you are located in the European Union, And it is GDPR (General Data Protection Regulations, The European Parliament 2016/679 Regulations No) EU residents, In addition to the above content, The following content also applies to you.

If your personal information is based on GDPR Processed by, And any communication related to marketing requires your permission, Only if you agree to us sending such communications to you, We will only provide you with such information. You can unsubscribe at any time to receive these communications.

In addition to the aforementioned rights, You can also:

You have the right to file a complaint with the relevant regulatory authorities in your country. for example, If you are in the UK, You can access them through their website (www. ico. gov. uk) Contact Information Specialist Office.

ours GDPR The representatives are as follows:

deliver: privacy commissioner
privacy@fpmarkets. com
84, Limassol, Cyprus, 4004

This policy will be reviewed from time to time, To consider new laws and technologies, And the changes in our operations and business environment.

The management has a responsibility to FP Markets Privacy Policy (Including any changes to the privacy policy) Notify employees and other relevant third parties. All employees and other relevant parties have a responsibility to ensure that they understand and comply with this privacy policy.

All new employees have timely and appropriate access FP Markets Privacy Policy. All employees have the opportunity to participate in privacy training, It covers FP Markets exist "privacy law" Obligations under.

Employees and relevant third parties must report any privacy violations to management. do not understand FP Markets The privacy policy cannot be an acceptable excuse for non-compliance with regulations. not comply with FP Markets Employees or other relevant third parties regarding privacy policies may be subject to disciplinary action.

FP Markets It is necessary to ensure that all contractual arrangements with third parties fully address privacy issues. FP Markets Will make third parties aware of this privacy policy. Third parties will be required to comply with "privacy law" Implement policies related to personal information management. These policies include:

FP Markets Revised 2014 Requirements of the Anti Money Laundering and Terrorist Financing Regulations of Saint Vincent and the Grenadines, To verify your identity, Then we can provide you with financial products and services. Electronic verification allows us to use electronic tools and external data sources to verify your identity.

Electronic verification process

To electronically verify your identity, We will ask you to provide detailed information (For example, your name, address, Date of Birth) Detailed information on identification documents. This information will be passed on to external organizations, In order to electronically match your information with the information in its database. These organizations will evaluate and inform us whether all or part of the information you provide matches their records.

The external data sources used to verify your identity include:

according to 2014 The Anti Money Laundering and Terrorism Financing Regulations of Saint Vincent and the Grenadines, The regulation has been revised to provide false and misleading information about your identity, Belonging to illegal behavior.

Your consent

By agreeing to our terms and conditions, You confirm:

If you wish to file a complaint, We require you to follow the process outlined below, This will help us resolve your complaint in the most effective way possible, So as to regain your trust.

first, Collect all supporting documents related to complaints, Think about the question you want to answer, And decide what you want us to do. next, Contact your account manager directly. please remember, If the problem currently exists, Please call as soon as possible, We will have the opportunity to immediately resolve your complaint. If your account manager is unable to satisfactorily resolve your complaint, Please ask them to submit the complaint to the manager. If your complaint is about your account manager, Please contact our compliance department.

If your complaint cannot be resolved, You can submit this matter to our compliance department (If we haven't done so yet) . They will review your complaint and contact you directly.

You can also send an email to: complianceteam@fpmarkets. com Contact our compliance team directly

Our goal is to 21 Resolve most of the problems within a day. however, Some complaints are more complex, It may take longer to resolve. If that's the case, We will keep you informed of our progress in a timely manner.

according to "2003 The Privacy and Freedom of Information Act of Saint Vincent and the Grenadines" ( "privacy law" ) , FP Markets Must comply with data breaches, And when applicable GDPR in the case of, comply with GDPR Regulations on Data Leakage Notification in China.

If any staff member discovers any possible data breach, Confidential data may be stored without prior authorization FPM Visited with known consent, You must immediately report to the compliance manager.

The compliance manager will investigate this matter together with senior management, And seek legal advice when necessary. If it is believed that the violation may cause serious harm, Then appropriate measures will be taken in accordance with the law.